Refund Policy
Refund Policy
We sincerely appreciate your support of our clothing brand. Our utmost priority is to deliver exceptional products and services to our valued customers.
It's important to be aware that we uphold a strict no-refund policy. Once you've made a purchase, we are unable to accommodate returns or exchanges under any circumstances, whether the purchase was made online through our website or in our physical retail stores.
We understand that occasionally, items may not fit as expected or align with your preferences. Nevertheless, due to the unique nature of our business, we cannot process returns or issue refunds. We take meticulous care to ensure that all our products are accurately represented on our website and within our in-store displays. We encourage our customers to thoroughly review product descriptions and sizing information prior to making a purchase.
In the rare event that you receive a damaged or defective item, please reach out to us within 7 days of receiving your order. We will be more than happy to promptly replace any items that are damaged or defective. However, it's essential to note that we cannot offer refunds or exchanges for any other reasons.
While we maintain our commitment to a no-refund policy, we highly value our customers and are willing to collaborate with you. Regrettably, due to stock constraints, we are compelled to adhere to this policy. However, if you contact us at sanityrslv@gmail.com, we will make every effort to find a solution that satisfies both parties.
Once again, we extend our heartfelt appreciation for your understanding and for choosing our clothing brand for your fashion needs. Your trust and support are greatly cherished.